Return & Refund Policy

Last Updated: 25 June 2025

We know sometimes things spin out. While we aim for clean laps on every order, here’s the no-nonsense breakdown of how returns and refunds work in the Scenario Seven paddock:

🏁 No Returns for Regret

Every item you order is imported specifically for you, so we do not accept returns for reasons like:

Changed my mind

Don’t like the colour in person

Delivery taking too long

We’re a lean, fan-driven setup, not a warehouse. All confirmed orders are final unless there’s an actual fault with the product.

⚠️ Damage or Wrong Item? That’s a Red Flag

If your item arrives damaged, defective, or completely different from what you ordered — don’t stress, we’ve got you.

Here’s How Returns Work:

Contact us on WhatsApp or Instagram within 7 days of receiving your order.

We’ll share a Return/Replacement Form (RTO Form) which needs to be filled, signed, and sent back to us within 3 days.

Items, upon return are checked for the following:

- Tags (if intact)

- Quality confirmations & damage (if incurred)

- Disfigurement (if any)

Once approved, we’ll process a replacement or refund (as applicable).

Any mis-reporting of a replacement with a damage/Disfigurement that is not visible or discernible will not be accepted and no refunds will be made over the same product. We run a lean operation and thus aim to reduce returns by providing the best quality and enhance the first impression.

If not approved, customers are contacted with the requisite findings and a course of action is taken conjointly based on cooperative understanding.

⛔ Note:

Shipping costs for returning the product are to be borne by the customer.

Products must be unused, with original packaging intact.

Refunds will be subject to a small 3–5% cancellation fee to cover processing costs.

💳 Refunds, If Approved:

Processed via UPI, bank transfer, or original payment method.

Allow 5–7 business days for processing.

Refunds are not applicable for sizing issues if the correct variant was shipped.

🕒 Maximum Return Window:

You must initiate contact for return/replacement within 7 days of receiving your order. No returns will be accepted beyond 14 days from the delivery date under any circumstance.

We keep it simple, fair, and fast - no funny business, no ghosting. Just real support for real F1 fans.